Sound Outcome Evaluation Will Demonstrate Treatment’s Value

Promoting professional ethics has been a signature aim of the leading national association representing substance use treatment providers. Having played a prominent role in establishing standards to counteract deceptive marketing practices that were tarnishing the field’s reputation, leaders at the National Association of Addiction Treatment Providers (NAATP) knew the next step they had to take […]

Data Drives Innovation at a Leading Treatment Center

In a fast-changing behavioral health treatment industry, leaders of nationally prominent facilities realize that standing pat is no option. Yesterday’s solutions will not suffice to meet today’s demands — from regulators, from accrediting agencies, and from more highly informed consumers and their families. Leaders of one of the most nationally influential names in addiction treatment, […]

The Need for Impactful Outcome Data Has Never Been Greater

A growing number of mental health and substance use treatment organizations are taking to heart the adage from the late management guru Peter Drucker: “What gets measured gets managed.” In an increasingly integrated and highly demanding health care environment, providers no longer can rely on instinct or anecdote to demonstrate the success of their programs. […]

Transforming Behavioral Health: The CCBHC Model

Transforming Behavioral Health: The CCBHC Model Takes Hold Next fall, the mental health community will mark the 60th anniversary of John F. Kennedy’s final bill signing as president, a Community Mental Health Act promising more dignified support for people with mental illness. In the decades since that landmark bill became law, many have debated how […]

Increasing customer satisfaction in the era of Virtual Care

Introduction The coronavirus pandemic of 2019 accelerated the world’s adoption of remote working. Every industry was grossly affected as working from home became the norm across the global landscape. Not to be left out, the healthcare industry, was also grossly affected as the usage of virtual healthcare has since risen and many healthcare providers were […]

Preventing Staff Turnover w/ Behavioral Health Software

Staff turnover is a concern in any industry, but it’s especially prevalent and challenging in healthcare. As a software company that serves behavioral health providers, we are familiar with the turnover challenges present in the mental health and addiction treatment space. Working in behavioral health can be extremely demanding, stressful, and heavy. That’s a potent […]