Sigmund Software is committed to providing white glove service and support to our customers. We strive to deliver reliable and responsive 24/7/365 support.
We’re here to help
We are passionate about supporting our clients to the best of our ability. When we do our job, our clients are empowered to deliver excellent care to their patients and maintain the health of their business.
Sigmund believes that customers should have the feeling of comfort and trust when working with support members, which is why all of Sigmund’s support team are in-house staff — even during After Hours Operations. Our client support teams feature systems-trained support technicians that provide timely and reliable solutions to high-impact customer requests.
We offer customers helpful documentation and videos via our support portal, as well as phone support, on-call developers, and an easy process for online ticket submission.