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Patient Engagement 

Patient-Centered EHR for Behavioral Health & Addiction Treatment

Improve your patient experience by leveraging mobile-enabled HIPAA secure technology to engage pre, during and post treatment.

AURA’s Patient Portal allows communication without the delays of ground mail, missed phone calls or misinterpreted voice messages. Patients have access to their information on demand, at any time.

Patient and Alumni Engagement

  • AURA’s engagement tools allows you to administer surveys, checklists and questionnaires.

  • Stay ahead of the game with the ability to publish content and manage appointments.

  • Securely communicate with patients through our portal via text and email options.

  • Stay up to date with alumni and current patients with the ability to post questionnaires and manage ongoing evaluations tools.

  • AURA engagement tools allows patients to pay off balances as well as view statements.

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Client Access

Just a Click Away


Contact Management  

  • AURA ensures secure HIPAA authorizations for release of information, document requests, information shared, methods, and next steps.

 

Features at a Glance:

  • Patient Portal

  • Questionnaires

  • Secure messaging

  • Patient statements and credit card payments

  • Appointment reminders

 

Call Center

  • AURA lets you manage high volume call centers with ease.

  • Intake data wizard streamlines quality data capture, clinical decision support, maintains contacts and tasks for follow ups as well as next steps.


Admission Suite

  • Evaluate prospective patients for appropriate placement.

  • Have the ability to gather information from the patient, family members, referents and additional outside sources electronically through the portal. Streamline admission eligibility processes and patient placement.

  • Report on referral to admissions ratios, wait lists, referral tracking and referral relationships.