Sigmund Software, LLC

“Sigmund software has been very responsive to our support needs. They understand our business and are more like family than a vendor.”

“The Sigmund Software program has been a tremendous tool for us. We have been using this software for over two years, and it has significantly improved the efficiency and effectiveness of our service delivery and documentation efforts. Sigmund has helped us to improve our service delivery by providing immediate access to important clinical information. Our ability to provide our patients with the highest quality of care has been enhanced because it allows the entire Treatment Team to easily access information about a patient and communicate with other members of the team. It also has improved our ability to communicate across programs within our organization so that continuity of care is not interrupted when a patient is transferred from one level of care to another. I recommend this software to any treatment center or agency which is attempting to improve their service delivery and develop a more accurate and complete medical record.”

“We can provide better patient care because of Sigmund. As a distributed organization, with locations in different states, Sigmund has been crucial in allowing our company to improve our admissions process, provide the necessary information required by managed care providers, accurately update our patient records in a timely fashion and increase visibility into the everyday operations of our clinics. Transitioning to an electronic medical record can be difficult for a company and its employees, but Sigmund Software has worked with us every step of the way and made the process as seamless as possible.”

“Sigmund is clearly an application that meets the needs of a Behavioral Health organization with comprehensive yet user friendly interfaces and technology an IT Director likes to work with.”

“Our experience with Sigmund Software and their staff is very pleasant. Everything from the initial demonstrations through the actual ‘live’ production was extremely smooth and well prepared. The results were very positive. We were transitioning from a paper product to an electronic record. Sigmund’s staff worked with our employees to prepare them for the final results. The transition for the staff was pretty extensive which was handled very professionally and proved seamless. The product is easy to use. We are able to manage our patient files and billing records much more consistently and efficiently. We are very happy with the product and absolutely love their staff. I would recommend Sigmund Software to anyone trying to track a patient from the initial phone call through the discharge billing process. It’s a great product”.

“I really like that we can easily administer the entire application in just a few areas of the system. This makes it easy for my staff to ensure our patient records are secure and it gives Cornerstone the flexibility to add-on to our system as our business processes change in order to coincide with growth, regulatory agency standards, and with our industry as a whole.

The support team at Sigmund Software has really become an indirect member of our I.T. staff at Cornerstone. They are always responsive and understanding of both our business and technical needs, and are always willing to help us find solutions. We maintain communication with those folks on a constant basis and I have been extremely pleased with their professionalism and response. Thank you!”

“Having personnel that are not computer savvy worried me when we first made the decision to purchase Sigmund Software. My fears were quickly put to rest when I witnessed how easy our personnel were able to begin using the program. Even those individuals that had never used a typewriter were able to understand the concept of Sigmund and jump right in and input their progress notes. I could not have been more pleased.

From an administrator’s perspective, Sigmund went beyond our clinical and vocational needs and has provided me with a vehicle to meet my regulatory requirements. The quality assurance modules coupled with the dynamic reporting enables me to monitor our organization’s compliance with federal and state regulations. I can even maintain my logs of emergency drills, critical incidents, and complaints within the software and prepare reports to analyze this information as needed.

Prior to Sigmund Software’s implementation, much of my day was spent checking the adherence to our many funding sources reporting requirements. Now that we have Sigmund Software, personnel are prompted to complete progress notes at the end of their sessions and I can run reports to confirm compliance. The time that Sigmund Software saves has allowed me to focus on developing new programs because I am confident that our reporting requirements are being met.

We chose Sigmund Software for its unique ability to serve all aspects of our organization and I could not be happier with the results.”