Sigmund Software, LLC

Sigmund™ has been continuously up and running 24/7 for over twenty years.

Our software has helped these mental health facilities manage the treatment and care of their patients:

• Addiction Treatment Centers
• Psychiatric Hospitals
• Residential Treatment Centers
• Developmental Disability Centers
• Dual Diagnosis Treatment Centers

Psychiatric hospitals and other mental health facilities use Sigmund to manage following tasks:

• Intake Call Center
• Patient Information and Census Management
• Clinical Documentation
• Medical Documentation
• Electronic Prescribing and Laboratory
• Appointment and Treatment Scheduling
• Staff Information and Security
• Billing and Accounts Receivable
• Electronic Data Interchange (EDI)
• Quality Assurance
• Document Management
• Standard and Ad-Hoc Reporting
• System Integration

• Sigmund´s Design Team (Practitioners & Programmers working together) drives the development of our software products
• Our exclusive psychoergonomic™ design process satisfies the unique workflow needs of all levels of staff (clinical, administration, finance, human resources, intake & referral etc)
• Our commitment to customer service is unsurpassed by any other software vendor in the industry
• Our goal is to do more than sell you software. We strive to help your organization implement it and use it to solve your problems and meet your organization´s needs. Our mission is your organization´s total satisfaction.

SIGMUND™ is the result of years of ´Best Practices´ in running one of the most respected and innovative behavioral health care organizations in the world. SIGMUND™ was developed internally by a team of focused IT professionals interacting everyday with behavioral health practitioners at all levels of the organization as well as various functions (referrals, admissions, billing, etc.) throughout the organization. With this unique living laboratory approach, SIGMUND™ was not developed by a company whose primary business is software, but by senior level software developers answering to behavioral health professionals.

The user interface, that is, what you see on your computer screen, is critical to users´ software satisfaction. The layout of the screen, the location of fields and buttons, the number of key strokes and clicks needed to get work done are all elements of the psychoergonomic™ quality of an interface´s screen design.

Sigmund´s software design team is composed of programmers and practitioners who design each screen to meet the unique workflow needs of different staff positions. The work demands of administrator, billing staff, admissions coordinators, social worker, psychologists, drug counselor, physician and psychiatrist all differ in important ways. The design of a screen to do treatment planning differs greatly from one that does medication prescribing or referral call tracking. Through our process of psychoergonomic™ assessment we observe how staff interacts with different screen designs and incorporate their feedback in screen and process revisions. Our living laboratory enables us to do this in a working behavioral health environment. Social workers, psychologists, administrators, referral coordinators and billing staff are readily available to help us design better, more easily navigated screens. For example, compare these navigation options.

Which ones look more psychoergonomic™ to you?

Here the standard navigation our competitors tend to offer.

And for comparison the Sigmund navigation interface.

Regardless of your preferred method of navigation, Sigmund allows you to quickly and easily access information in multiple ways.

Return on your software investment is possible only if it is fully embraced by your staff. Too often software is purchased; it resides on the server but like an unsuccessful organ transplant it is rejected by the organization it is suppose to serve.

Sigmund´s installation team is dedicated to doing more than loading software on your server and conducting training classes. They seek to fully understand your organization´s unique needs, challenges and customization requirements. These are revealed through their intensive discovery process. We know that the key to a successful software implementation requires figuring out in detail how to seamlessly integrate the new software system into the fabric of the organization´s daily work life. The information our team gathers is used to empower each of your staff to make full use of Sigmund in their daily work.

Our team wants your staff to feel comfortable and excited about "going live". Then and only then will your new software be accepted by staff, used to its full benefit and, thereby, maximize your return on investment.

Sigmund´s support services are ready, willing and able to provide your organization with world class assistance when needed. Because of Sigmund´s psychoergonomic™ design staff learns how to use Sigmund™ to do their work quickly and efficiently. When questions arise or bugs occur our support staff is there to help you just as quickly. We want your staff to feel that Sigmund™ is their friend.

Sigmund™ is psycho-ergonomically™ designed to be user-centered, robust, reliable, easy to learn and use. It networks powerfully and practically. It is more secure, easier to manage and offers data protection at all levels--inside and out. Put simply, Sigmund™ produces a faster, smarter, safer and more satisfying return on your software investment.